Privacy Policy 

Play England is committed to safeguarding your safety online. This Policy explains how we protect and manage any personal* data you share with us and that we hold about you, including how we collect, process, protect and share that data. Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically. This policy will let you know:

*personal data means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home.

1. What personally identifiable information is collected from you?

Play England may collect personal data in lots of ways including:

  • On your membership form, by email or over the telephone; or,

  • Entering information when booking onto events.

These details can include name, address, email address.

We may also keep information contained in any correspondence you may have with us by post or email.

2. How is your information used?

Play England uses the information we collect about you to help us to be able to send you communications that may be of interest to you, either electronically or otherwise.

We undertake at all times to protect your personal data in a manner which is consistent with the requirements of the General Data Protection Regulation (GDPR) concerning data protection. We will also take reasonable security measures to protect your personal data in storage.

3. Who is collecting your information?

Play England is the sole owner of the information collected on this site. We will not sell, share, or rent this information to third parties without your explicit consent. We collect information at several different points on our website. Your information will be kept for the lifetime of your membership / association to Play England. You are free to terminate your membership / association at any time.

We will keep your personal data in MailChimp (or other email marketing applications) until you choose to unsubscribe. If you signed up as a member on a paper list, we will transfer this to MailChimp (or other email marketing applications) and securely destroy the paper copy.

You can update your information at any time via a link in each email sent to you.

4. With whom does Play England share your information?

Play England is committed to protecting the personal data of its supporters and members. Any details you give us will be held in accordance with the Data Protection Act 1998.

5. Data subject rights

Subject access requests 

The General Data Protection Regulation (GDPR) grants you (hereinafter referred to as the “data subject” the right to access particular personal data that we hold about you. This is referred to as a subject access request. We shall respond promptly, and certainly within one month from the point of receiving the request and all necessary information from you. Our formal response shall include details of the personal data we hold about you, including the following:

  • Sources from which we acquired the information;

  • The purposes for processing the information;

  • The information that we hold;

Right to rectification 

You, the data subject, shall have the right to obtain from us, without undue delay, the rectification of inaccurate personal data we hold concerning you. Taking into account the purposes of the processing, you, the data subject, shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure 

You, the data subject, shall have the right to obtain from us erasure of personal data concerning you without undue delay.

Right to restriction of processing 

Subject to exemptions, you, the data subject, shall have the right to obtain from us restriction of processing where one of the following applies:

a) the accuracy of the personal data is contested by you, the data subject, and is restricted until the accuracy of the data has been verified;

b) the processing is unlawful and you, the data subject, oppose the erasure of the personal data and instead request the restriction in its use

c) we no longer need the personal data for the purposes of processing, but it is required by you, the data subject, for the establishment, exercise or defence of legal claims;

d) you, the data subject, have objected to processing of your personal data pending the verification of whether there are legitimate grounds for us to override these objections.

Notification obligation regarding rectification or erasure of personal data or restriction of processing 

We shall communicate any rectification or erasure of personal data or restriction of processing as described above to each recipient to whom the personal data has been disclosed, unless this proves impossible or involves disproportionate effort. We shall provide you, the data subject, with information about those recipients if you request it.

Right to data portability 

You, the data subject, shall have the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this data to another controller, without hindrance from us.

Right to object 

You, the data subject, shall have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you, including any personal profiling; unless this relates to processing that is necessary for the performance of a task carried out in the public interest or an exercise of official authority vested in us. We shall no longer process the personal data unless we can demonstrate compelling legitimate ground for the processing which override the interests, rights and freedoms of you, the data subject, or for the establishment, exercise or defence of legal claims.

Right to not be subject to decisions based solely on automated processing 

We do not carry out any automated processing, which may lead to an automated decision based on your personal data.

This is when there’s an automated decision process where a human isn’t involved. For example, automatically rejecting everyone over a certain age for a job

Invoking your rights 

If you would like to invoke any of the above data subject rights with us, please write to the Data Protection Officer, details below at Play England, care of Linden Accountants, Scrapstore House, 21 Sevier Street, St Werburghs, Bristol, England, BS2 9LB or email info@playengland.net.

Accuracy of information 

In order to provide the highest level of customer service possible, we need to keep accurate personal data about you. We take reasonable steps to ensure the accuracy of any personal data or sensitive information we obtain. We ensure that the source of any personal data or sensitive information is clear and we carefully consider any challenges to the accuracy of the information. We also consider when it is necessary to update the information, such as name or address changes and you can help us by informing us of these changes when they occur.

6. What security precautions are in place to protect the loss, misuse or alteration of my information?

When you give Play England personal information we take steps to ensure that your information is treated securely. Non-sensitive details (your email address etc) may be transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Play England cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, Play England is committed to taking reasonable steps to ensure its security on our systems.

7. Questions and queries

If you have any questions or queries which are not answered by this Privacy Policy, or have any potential concerns about how we may use the personal data we hold, please write to the Data Protection Officer at Play England, care of Linden Accountants, Scrapstore House, 21 Sevier Street, St Werburghs, Bristol, England, BS2 9LB or email info@playengland.net.

8. If you have a complaint

If you have a complaint regarding the use of your personal data or sensitive information then please contact us by writing to the Data Protection Officer at Play England, care of Linden Accountants, Scrapstore House, 21 Sevier Street, St Werburghs, Bristol, England, BS2 9LB.or email info@playengland.net we will do our best to help you.

If your complaint is not resolved to your satisfaction and you wish to make a formal complaint to the Information Commissioner’s Office (ICO), you can contact them on 01625 545745 or 0303 1231113. You also have the right to judicial remedy against a legally binding decision of the ICO where you consider that your rights under this regulation have been infringed as a result of the processing of your personal data. You have the right to appoint a third party to lodge the complaint on your behalf and exercise your right to seek compensation.